Hotel Royal Penang George Town, George Town

Staying at this hotel felt like a trip back to the 90s with nostalgic decor and room conditions, though the warmth of the room didn't quite create a cozy ambiance. The service had its moments but fell short during checkout when our request for an extra towel for our baby was denied. The location, while a bit away from the center, is perfect for sightseeing and dining out. The dining experience offered a decent variety of dishes, catering to different tastes.

The hotel is spacious and offers great bathroom service without any extra charge. The staff are friendly, especially Mr Chong at reception and Ms. Janniah from housekeeping, although the entertainment during checkout could be better. The location is very good, within walking distance to all tourist attractions in George Town and close to various dining options in Chinatown. The dining experience is good but could offer a bigger selection. Overall, a value hotel for a convenient stay in Penang.

The hotel has a modern and stylish design but lacks some warmth in the room decor. The rooms, though a bit old, are comfortable, making it feel like a contemporary budget hotel. The service is friendly and helpful, although there's a delay in fulfilling requests. Despite these drawbacks, the central location in Georgetown is ideal for exploring the area with easy access to restaurants, bars, and tourist attractions.

The hotel is conveniently located in the center of Georgetown with easy access to attractions, but lacks tables with umbrellas for shade. The rooms are spacious and comfortable, although some fixtures in the bathrooms appear outdated and cleanliness could be improved. Service is friendly and welcoming, especially from Achong. The dining options are decent but could have more variety in the breakfast selections. Overall, a suitable choice in a central location with room for improvement in certain areas.

I had a pleasant stay at this hotel. The rooms were really comfortable and had all the necessary amenities, perfect for travelers like me who need a hair dryer while on the go. The view overlooking Komtar was stunning, making sightseeing effortless since the hotel is centrally located in Georgetown. The room had a modern decor with thoughtful and sweet touches, creating a quiet and super clean environment compared to others.

My stay at the hotel was a mixed experience. The rooms, despite finding some hairs in the bathroom and on the carpet, were beautiful and clean just like the pictures on the website. I was impressed by the well-kept and clean room, but it was slightly dated. However, I was disappointed that there were bathing towels but no face towels, and I had to request disposable sleepers.

The hotel offers great views over the north of the island of Penang and Georgetown's harbor, with comfortable rooms featuring modern decor and thoughtful touches. While room servicing could be more proactive, they eventually catered to our needs without being prompted. However, the bathroom is very dated, lacking hand towels, bath mats, and with a slippery floor due to no bath mats provided.

I had a great stay at the hotel, the rooms were comfortable with all the necessary amenities. The service was good overall, although there were some minor hiccups. The location is perfect for exploring Georgetown, but the dining options left something to be desired. The facilities were adequate for a pleasant stay.

The hotel is conveniently located in the heart of Georgetown with easy access to attractions and shopping centers, making it perfect for exploring the city. The rooms are spacious but feel outdated and could use some renovation. While the service was friendly overall, there were some instances of harsh communication. The dining options are basic but sufficient for a simple meal. The facilities are good, but there is room for improvement in modernization.